Home>Useful Documents>Other Important Documents Additional Services Rules for the eStatements registration Concierge services (In Czech) Frame Contract and Terms&Conditions Other Documents List of third parties involved in provision of banking services (In Czech) A List of Third Person Involved in the Provision of the Products and Services of Citibank Europe plc, organizační složka Form for the Confirmation of Net Income (In Czech) Here you can download form related to the confirmation of net income necessary as part of the application for a Citibank credit card or CitiPůjčka Rules for the Processing of Complaints of Citibank Europe plc, organizační složka for Individuals Rules for the Processing of Complaints of Citibank Europe plc, organizační složka for Legal Entities Information memorandum Client information bank register and non-bank client information register information memorandum (for clients of banks) Code of Conduct on Relations between banks and clients (In Czech) Banking Activities Standards In order to open most of these documents, it is necessary to have the program Adobe Acrobat, which can be downloaded here. Mobile banking