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| Home>Phone banking |
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| CitiService is a specialized team established to support everyday banking services for corporate clients. CitiService provides to corporate clients personal representative who is ready to deal with everyday demands, to answer questions about any financial products, including banking operations. |
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- easy and simple accessibility - just a single telephone number or e-mail address how to reach your CitiService representative
- reliability and safety - any information pertaining to your account is disclosed only persons authorized by you
- efficient assistance with your account maintenance - your CitiService representative is well-acquainted with your specific needs in connection with the maintenance of your account
- consistency - equally high level of services available across all Citibank branches
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| We provide: |
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- support when making your payments
- in-detail information about account balances and operations
- provision of account statements extra copies
- information about product offers
- information about banking procedures
- VISA payments cards - activation, stop listing/blockage as well as general information
- easy access to Citibank experts and specialists
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| CitiService |
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| We are available on workdays from 8:30 am - 5:00 pm. |
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| Fax: +420 233 061 617 |
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Jana Musková
CitiService Head
Tel: +420 233 061 491
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Kateřina Selçuková
CitiService Team Leader
Tel: +420 233 061 839
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Martina Koláčková
CitiService Team Leader
Tel: +420 233 061 846
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Jakub Janoško
Senior CitiService Representative
Tel: +420 233 061 643
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Zuzana Plassová
Senior CitiService Representative C
Tel: +420 233 061 601
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Kamila Pospíšilová
CitiService Representative C
Tel: +420 233 061 493
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Jana Nováková
CitiService Representative
Tel: +420 233 061 632
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Anna Ryšavá
CitiService & Implementation Specialist
Tel: +420 233 061 490
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| Electronic banking support HelpDesk of Electronic Banking |
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| Phone:+420 233 061 900 (from 7:30 am till 5:30 pm) |
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Milan Voříšek
Electronic Banking Specialist
Tel: +420 233 061 460
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Ondřej Štěpánek
Electronic Banking Specialist
Tel: +420 233 061 459
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Jan Stach
Electronic Banking Support Service
Tel: +420 233 061 457
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| Important phone numbers for cardholders |
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- In case of theft or loss card Citibank - card blockation
Phone: +420 233 061 304 (business days only from 8:30 am till 5:00 pm, off hours +420 233 06 22222)
- Emergency card issuance, emergency cash - VISA Global Customer Assistance Service
Phone: +1 410 581 38 36
- In case of insured event - Assistance service
Czech language - Phone: +420 225 341 156 Other languages - Phone: +33 1 55 27 01 13
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