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Insurance |
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Choose the insurance option that you wish with your Citi credit card.
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Choose an optional insurance with your Citi credit card - Hospital Cash Insurance, which we offer in co-operation with AIG CZECH REPUBLIC pojišťovna, a.s. |
The premium is paid monthly via your Citi credit card.
| Monthly premium | Option A | Option B |
| Personal insurance | CZK 199 | CZK 399 |
| Family insurance | CZK 399 | CZK 799 |
| Insurance coverage | Option A | Option B |
| Hospitalisation | CZK 500 | CZK 1000 |
| Hospitalisation (ICU) | CZK 1000 | CZK 2000 |
If both you and your partner are hospitalised at the same time, double benefit would be paid if you have a family policy for this period. Insurance benefits for children are reduced to 50 % .
All you have to do is call our CitiPhone customer line at 233 062 222.
Every holder of the Citi credit card aged 18 to 59 may conclude the insurance policy.
You do not need to meet with the insurance company’s representative in order to arrange the insurance policy.
The insurance policy may be terminated at any time, all you have to do is contact the CitiPhone customer line at 233 062 222 and it will be terminated as of the date of the following premium payment after the application has been accepted. However, it is not possible to renew the insurance again. If you are not satisfied with the insurance, you can cancel it within 30 days from the beginning of the insurance policy and we will return the paid premium back to you upon request, provided that an insured event has not occurred. If an insured event has occurred, the paid insurance benefit would be subtracted from the premium.
If an insured event occurs, immediately contact the Settlement of Claims Department of the company AIG CZECH REPUBLIC pojišťovna, a.s.
Tel. 234 108 311
You will find the complete insurance terms and conditions here.
CreditShield Insurance![]() |
CreditShield Insurance will protect you and your family against unexpected and adverse life situations. Citibank offers the CreditShield Insurance in co-operation with the company POJIŠŤOVNA CARDIF PRO VITA, a.s., which is the provider of this insurance. |
CreditShield insurance is optional, it may be cancelled any time; however, it is not possible to renew it. Moreover, you may ask to be returned the insurance fee if you cancel within 30 days from the insurance policy’s activation.
If an insured event occurs, immediately contact the company POJIŠŤOVNA CARDIF PRO VITA , a.s. at
Tel.: +420 296 368 888
Fax: +420 296 368 880
You will find other detailed terms and conditions regarding the CreditShield Insurance in the Insurance Policy and General Insurance Terms and Conditions.
If you have not activated the CreditShield Insurance yet and you are interested in this product, all you have to do is contact CitiPhone at
+420 233 062 222 or apply on-line.
Insurance of Regular Payments ![]() |
The optional Insurance of Regular Payments is offered by Citibank Europe plc, in cooperation with the company POJIŠŤOVNA CARDIF PRO VITA, a.s., which acts as the insurance provider. |
Insurance of Regular Payments offers protection of your periodic expenses and payments quickly and easily. You can now be prepared every month for unforeseen and adverse events in your life.
Insurance STANDARD
Insurance STANDARD offers you protection from the following risks:
Insurance PLUS
Insurance PLUS offers you protection from the following risks:
At 12 midnight on the first working day after the insurance has become activated
| Insurance Option | Monthly Fee |
| Standard | CZK 199 |
| Plus | CZK 299 |
The monthly fee is paid by your credit card
It is enough to call our non-stop customer service line CitiPhone at
233 062 222.
Applying for the insurance is easy:
During the application process, there is no need for you to meet with a representative of the insurance company.
In the case of an insured event, please contact the company POJIŠŤOVNA CARDIF PRO VITA , a.s. immediately at the following numbers:
Tel.: +420 234 240 270
Fax: +420 234 240 112
Additional detailed conditions of the insurance, including exclusions, can be found in Insurance contract and General Insurance Conditions .
Credit Card Protection Insurance 100![]() |
Loss or theft of your credit card is always unpleasant, especially if somebody manages to draw money from your account without authorisation. Citibank offers you an insurance policy that will protect you against the consequences of loss or theft of your credit card and it also applies to the replacement of your personal documents and keys lost or stolen together with your card. Citibank Europe plc, organizační složka offers the Credit Card Protection Insurance in co-operation with POJIŠŤOVNA CARDIF PRO VITA, a.s., which is the provider of this insurance. The insurance policy may be concluded for all basic Citi credit cards and it also applies to supplementary cards, if the basic credit card is insured. |
In case of theft or loss of your credit card the unauthorized transactions are covered up to CZK 100,000, if they occurred no more than 72 hours before the request to block your card
In case of theft or loss of your credit card the unauthorized transactions are covered up to CZK 30,000, if they occurred no more than 72 hours before the request to block your card
In case your keys were lost or stolen together with your credit card you will receive the compensation up to CZK 3,000
The insurance benefit for one illegitimately used credit card will be provided three times in one calendar year at the most.
Peace of mind in case of loss or theft of your credit card costs you only CZK 79.00 a month.
Activate your Credit Card Protection Insurance at
CitiPhone
233 062 222.
Main Principles of the Credit Card Protection Insurance you will find here.
You will find other detailed terms and conditions regarding the Credit Card Protection Insurance in the Insurance Policy and General Insurance Terms and Conditions.
Credit Card Protection Insurance is optional, it may be cancelled
any time; however, it is not possible to renew it. Moreover, you may
ask to be returned the insurance fee if you cancel within 30 days from
the insurance policy’s activation.
Travel Insurance![]() |
With Travel Insurance, you are prepared for the most unexpected situations anywhere in the world. You no longer have to waste time by arranging travel insurance before your trip, so you can fully attend to planning your trip. |
The insurance applies to common recreational sports, including winter sports; it includes the insurance of medical expenses, accident insurance, liability insurance and other insured events. The scope of the insurance coverage is up to CZK 4,000,000 depending on the Travel Insurance option.
Travel insurance is offered in these options: personal, family and extended family. The personal option is for holders of the basic card; the family and extended family options are for holders of the basic card and for family members accompanying the holder of the basic card (family means husband/wife or partner sharing the same household and any number of children).
You will find the General Insurance Terms and Conditions of travel insurance of AIG CZECH REPUBLIC pojišťovny, a.s. here and in case of claim for a form click here.
See the Valuation Table of the Permanent Corporeal Injury in Case of Accident here
Travel insurance optional, it may be cancelled any time; however, it is not possible to renew it. Moreover, you may ask to be returned the insurance fee if you cancel within 30 days from the insurance policy’s activation.
Ask for Travel Insurance now at CitiPhone at
233 062 222.