• General Citigroup Information
  • How is Citigroup organized?

    Citigroup currently operates, for management reporting purposes, via two primary business segments:

    Citicorp, consisting of our Regional Consumer Banking businesses and Institutional Clients Group
    Citi Holdings, consisting of our Brokerage and Asset Management and Local Consumer Lending businesses, and a Special Asset Pool. There is also a third segment, Corporate/Other.

    For a further description of the business segments and the products and services they provide, see the section How Citi is Organized, or refer to our 10-K or 10-Q SEC Filings.

  • When and how was Citigroup formed?

    On April 6, 1998, the plan to merge Citicorp and Travelers Group was announced. On October 8, 1998, Citicorp merged with and into a subsidiary of Travelers Group, and Travelers Group changed its name to Citigroup Inc. At the time of the merger, Citicorp stockholders received 2.5 Citigroup shares for every 1 share of Citicorp stock they previously owned. Travelers Group stockholders maintained their shares of Travelers Group stock under the Citigroup name.

    For its first two months, the merged companies, as Citigroup, traded under the exchange symbol "CCI," the symbol of Citicorp from 1985. However, on December 4, 1998, Citigroup began trading under its current stock symbol "C."

    For more information on the history of Citigroup, please go to the Citi's History section under the About Citi tab. For more on Travelers Group, please see the Travelers Information section (below).

  • Where can I find information on Citigroup's subsidiaries?

    A summary level diagram of Citigroup's selected principal subsidiaries is provided here.

    A list of Citigroup's principal subsidiaries is included as an exhibit in Citigroup's SEC 10-K filings, as available on the SEC Website. There you can search for the latest 10-K document and find the List of Principal Subsidiaries exhibit within.

  • Who can I contact regarding my Citibank product (credit card, mortgage, etc.)?

    Please visit our contact page.

  • Who should I contact regarding The Student Loan Corporation (SLC)?

    Please contact the Student Loan Corporation directly. They have a dedicated Investor Relations department.

  • Who is Citigroup's independent auditor?

    Citigroup's independent registered accounting firm is KPMG LLP in New York.

  • What are Citigroup's credit ratings?

    Click to view credit ratings for Citigroup and its subsidiaries.
• Citigroup Stock Information
  • What is the ticker symbol for Citigroup common stock and on which exchanges does it trade?

    Citigroup common stock is traded on the New York Stock Exchange (NYX) under the ticker symbol "C." Citigroup stock also has the distinction of being the first international company to be traded on the Mexican Stock Exchange (Bolsa Mexicana de Valores - BMV), and is listed under the ticker symbol "C*." On the Tokyo Stock Exchange the stock trades under the ticker symbol "Citi" (TSE Code: 87100). Citigroup preferred stocks Series T, AA, and F are also listed on the New York Stock Exchange (NYX).

    Please click to view Citigroup's Interactive Stock Price Chart or our Historical Price Lookup.

  • Where can I find information on Citigroup's Preferred Stock?

    Please refer to the Capital Securities section of our Fixed Income Investor Relations website. If you have questions, you may contact Fixed Income Investor Relations here.

  • When has Citigroup had stock splits?

    Click to view Citigroup's Stock Split History. Please note that Citigroup's Stock Split History reflects the stock splits of Citigroup and its predecessor companies only, not the splits of companies either acquired by or merged into Citigroup.
• Documents and Disclosures
  • How can I get an Annual Report and/or Citigroup investor packet?

    All of our available documents, including Annual Reports, quarterly reports and financial supplements, press releases, and investor presentations, can be downloaded from our Investor Relations website.

    If you would like to request an Annual Report (10-K), quarterly report (10-Q), or other regulatory disclosure in printed form, please send your request via email, along with your full mailing address, to our Document Services department at: docserve@citi.com. You can also call them at: (716) 730 8055, or toll-free within the U.S. at: (877) 936 2737.

    Suggested Investor Packet
    Annual Report
    Proxy Statement
    Citizenship Brochure

    Please note that not all of our documents and disclosures are available in printed form from our Document Services department. Please allow 3-4 weeks for processing and delivery.

  • Where can I get Citigroup's historical Annual Reports, prior to 2005?

    We are happy to provide copies of our Annual Reports for the past three years.

    Citigroup's 10-Ks and 10-Qs are available on the SEC website going back to 1994.

    For other historical financial disclosures, please consult your local business library.

  • How can I get an annual report for Citigroup Global Markets Inc. (CGMI) or Citigroup Global Markets Holdings Inc. (CGMHI)?

    Financial reporting for CGMI is included in Citigroup's quarterly and year-end SEC disclosures (Forms 10-K and 10-Q) as Citigroup Global Markets Holdings Inc. (CGMHI).

    The CGMI Statement of Financial Condition can be obtained from the Smith Barney website here.
• Events and Presentations
  • What should I do if I'm having trouble viewing your webcast?

    The use of popup blocking software may impair your ability to view our webcasts. If you are having trouble viewing the webcast (i.e. after registration the window disappears and your browser returns to the Investor Relations page) and you are unable to turn off your popup blocking software, contact your network operations or IT group for assistance.

  • How can I find out more about an upcoming industry conference?

    If you would like more information on an announced Citigroup-sponsored industry event that is not listed on the Citi Investor Presentations page, it is likely that the event is not being hosted by Investor Relations. We suggest you refer to your Citi investment representative or Citi Velocity at citivelocityhelp@citi.com.
• Citigroup Common Stockholders
  • How can I get assistance with my Citigroup common stock?

    We recommend you first contact your financial advisor or stock broker. You may also refer to our Stockholder Services page for information and resources available to you.

  • How can I buy Citigroup stock? Can I buy stock directly from you?

    Citigroup does not offer initial direct stock purchase. Please refer to your financial advisor or stock broker. Once you are a Citi stockholder, you can enroll in our Dividend Reinvestment and Direct Stock Purchase Plan (DRP) through the program administrator, Computershare. There is a direct stock purchase feature to that plan.

  • What is the Citi Dividend Reinvestment and Direct Stock Purchase Plan (DRP)?

    The Citi Dividend Reinvestment and Direct Stock Purchase Plan (DRP) allows current Citigroup investors to reinvest dividends or make optional cash payments in order to directly purchase additional Citigroup common stock. The optional cash payments must be at least $50 and can be up to an aggregate of $120,000 per calendar year.

  • How can I participate in the DRP?

    Registered stockholders and brokers on behalf of their clients are permitted to participate. The Plan Administrator is Computershare Trust Company, N.A. On their website, www.computershare.com/investor, you can find a summary of the Citigroup DRP, and download the plan prospectus. You can also download and submit an Enrollment Form, change your participation option or update your election online. You will need to register your account first if you have not previously. Once registered, select "Enroll in an Investment Plan."

    Or, to request a copy of the prospectus or the Enrollment Form be sent to you, you may contact Computershare by email at: shareholder@computershare.com or by telephone at: (888) 250-3985 or (781) 575-4555 (for outside of North America).

    If your shares of common stock are registered in a name other than your own (e.g., in the name of a broker or bank nominee) then you should: (1) have your shares re-registered in your own name(s) and then complete the Enrollment Form, or (2) make arrangements with your bank, broker or other nominee to participate on your behalf.

    Where can I find information on Citigroup's common stock dividends?

    Click to view Citigroup's Dividend History.

  • How can I get a Proxy Statement?

    Previous proxy statements can be downloaded from the Annual Reports & Proxy Statements section of this website. To request a printed copy of proxy reports, please contact Document Services.

  • I have an old stock certificate, and I think Citi now manages that stock. What should I do?

    Please refer to our Stockholder Services page for information and resources available to you.
• Spin-Off of Travelers Property Casualty
  • When did Citigroup's distribution of Travelers Property Casualty Corp. common stock occur?

    The distribution to Citigroup stockholders of a total of 219,050,000 shares of class A common stock and 450,050,000 shares of class B common stock of Travelers Property Casualty Corp. (Travelers) occurred on August 20, 2002 to Citigroup stockholders of record as of 5:00 p.m. Eastern Time on August 9, 2002.

  • How many shares of Travelers did Citigroup stockholders receive from the spin-off?

    Citigroup distributed, on August 20, 2002, a combination of 0.0432043 of a share of Travelers class A common stock and 0.0887656 of a share of Travelers class B common stock for each outstanding share of Citigroup common stock. Only whole shares of Travelers class A common stock and Travelers class B common stock were issued. Any Citigroup stockholder entitled to receive a fractional share received a cash payment in lieu of fractional shares.

  • How do I figure the cost basis in my Citigroup shares from the Travelers spin-off?

    Generally, for U.S. taxpayers, the cost basis represents the purchase price of your stock. The cost basis in your Citigroup shares just prior to the distribution must be allocated to the Citigroup shares and the Travelers shares so that the total cost basis of your holdings (Citigroup and Travelers, including any fractional shares sold for cash) after the distribution is the same as your cost basis in the Citigroup shares just prior to the distribution.

    Click here for Information Regarding Allocation of Tax Basis regarding the distribution of shares of Travelers Property Casualty Corp. to Citigroup stockholders.

Still have questions? Citi Investor Contacts.