Citi explores new ways
to serve customers.
At Citi, we know that aiming to be the world's leading digital bank means staying ahead of the curve. That's why we've entered into an agreement with IBM to explore how Watson technologies can help advance customer interactions. By using the deep content analysis and learning capabilities found in IBM Watson, we're on the road to simplified banking services – and more intuitive branch experiences.Explore these and other milestones in our
In the 1890s, most Chinese citizens were lighting their homes with kerosene lamps. John Rockefeller saw an opportunity to bring oil to foreign shores, but moving money between countries was difficult. Citi created a foreign exchange department, and Rockefeller opened an office in Shanghai. Soon, Citi clients could move money to any industrialized city in 24 hours.Learn more about our heritage