Browser Information

Can't see the whole page?

For the best viewing capabilities, your monitor's screen resolution should be set to 1024 x 768 or higher. This will enable you to view everything on the page and prevent horizontal scrolling.

Setting Your Screen Resolution

If you can't see the entire page from side-to-side, then you need to adjust your monitor's resolution.

For Windows®:


  1. Go to the Start menu at the lower left of your screen.
  2. Select Settings, then Control Panel.
  3. Open the Display icon.
  4. Choose the Settings tab at the top of the window.
  5. In the Desktop Area section, reset your monitor's display to 1024 x 768 or higher.
  6. Click OK.

For Macintosh®:


  1. Click on the Apple icon at the upper left of your screen;
  2. Select Control Panels, then Monitors from the pull-down list;
  3. In the Resolution section, reset your monitor's display to 1024 x 768 or higher.

NOTE: Your screen will flash to black and then display the new screen settings.

What is resolution?

Resolution is the width and height of your screen's display and is measured in pixels (the individual points that make up its picture). The higher your screen resolution, the more pixels are on your screen, so more of the page is visible.

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How do I clear my browser cache?

To help keep your private information secure, always clear your browser's cache and close your web browser after use.

Follow these instructions to clear your browser's cache:

Microsoft Internet Explorer 5.x and 6.x

  1. Select Tools from the browser menu bar.
  2. Select Internet Options.
  3. Click the General tab.
  4. Click the Delete Files button in the Temporary Internet Files box.
  5. Click OK.
  6. To exit, click OK.

Internet Explorer 7.x

  1. From the Tools menu, select Internet Options.
  2. Click the General tab.
  3. Click the Delete button under Browsing history.
  4. On Delete Browsing History, click Delete all.
  5. On "Are you sure you want to delete all Internet Explorer history", click yes.
  6. Click OK.

Firefox 3.x

  1. From the Tools menu, drop down to Clear Private Data.
  2. Click Clear Private Data.
  3. Make sure Browsing History, Cache and Authenticated Sessions are all checked.
  4. Click Clear Private Data Now.

Safari 4.x

  1. Click on the Safari heading, drop down to Reset Safari.
  2. Make sure Clear history, Empty the cache, and Remove other AutoFill form text are all checked.
  3. Click on Reset.

Chrome 2.x

  1. Click the Tools menu (the wrench image in the upper right hand corner).
  2. Click Clear browsing data.
  3. Make sure Clear browsing history, Clear download history, Empty the cache, Clear saved form data are all checked.
  4. On the drop down menu beside Clear data from this period, select Everything.
  5. Click Clear Browsing Data.

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