Welcome to the Citibank Europe plc, Bulgaria Branch CitiService (Customer Service) Unit! We're here to help you.

In the Client Delivery group of Citi Global Transaction Services - consisting of Client Service - we are committed to delivering consistent client satisfaction, providing coverage with local expertise, and building strong client relationships.

The main function of CitiService is to offer customized, high-quality banking services to corporate clients. In order to do so, there is a team with expertise and experience at your disposal, who can provide you with information and assistance in relation to your requests and questions regarding your everyday banking activities. CitiService representatives will be more than happy to assist you on telephone number: +359 2 9175 175.

CitiService Offers You:

  • support when making your payments
  • in-detail information about account balances and operations
  • information about products
  • information about banking procedures
  • VISA payments cards - activation, blockage, as well as general information
  • easy access to Citibank experts and specialists

The aim of this service is to provide clients with easy and swift access to the bank's products and services.