Emerging Markets Sales and Trade


Please refer to your Relationship Manager or Citidirect Representative if you wish to apply for CitiDirect access.

If you need further assistance please contact our Electronic Banking Help Desk (EB Help Desk) phone : +359 (2) 917 5141. You can request on-site installation and/or training too.

Login to Citidirect:

  • Click here to login

Citidirect web-page:

Electronic Banking cut-off times:
Please observe the following cut-off times via CitiDirect to ensure the Beneficiary will receive the funds on the same day as payment initiation:

  • BISERA payments not later than 13:00 (12:00 CET)
  • RINGS payments not later than 15:30 (14:30 CET)

Your account will be debited on the same day when you release a payment before 17:00 pm (16:00 pm CET)

Electronic Banking package