You can now do most of your banking from the convenience of your home, office or even your car, through CitiPhone and our new interactive voice response system - a fast and efficient way of conducting your banking transactions. Safe, secure and confidential. you can conduct your transactions from the comfort of your home or office. 

An interactive, intelligent communication system that takes care of your banking needs over the phone.

It's simple. No forms to fill. No charges.

All you need if your 16 digit Citicard number and your Telephone Personal Identification Number.

Your Citicard number and TPIN allows us to recognize you and provide you access to all your banking needs over the phone. Please do not disclose your TPIN to anyone.

How to select a TPIN if you do not have one or have forgotten yours:

Call 1758 2484(CITI) 
Press '2' to select English 
Press '1' for the service menu 
Enter your 16 digit Citicard number 
Press the Star sign (*) on your phone and a CitiPhone offices will help you get online. 

It's that simple!

Hot Keys

You can also press the following keys at any point during your call.

# To repeat last information
9 To exit
0 To speak to a CitiPhone officer.

Citibank is always close to you. At your finger tips.

Just call CitiPhone Banking on 1758 2484(CITI)