You can now do your banking over the phone saving you time, effort and the trouble of visiting the branch.

You can phone to book, renew or even break you time deposit, get information on your deposit or loan balance, transfer funds between your accounts in Citibank or to another bank account in your name, make requests for telex transfers an drafts, request a statement, order a checkbook, inquire about remittances, interest rates and foreign exchange rates, place a stop-payment order on a check or report a Citicard if lost or stolen. You can also phone to get details on products and services, get copies of transactions, statements and loan balance outstanding letters, make inquiries on loans, request to change your address and even make a detailed inquiry on an account transaction. We provide ATM service assistance and handle problems and complaints over the phone as well.

Your privacy and security will be maintained because you will have a unique customer identification number and you can select your own telephone T-PIN code which is kept confidential. You can change this 4 digit T-PIN code as often as you wish.

The CitiPhone Banking Service is free. Simply select your personal T-PIN code when you sign up for Citibanking. CitiPhone Banking Service is available 24 hours a day, seven days a week, and 365 days a year. And every time you call, an experienced and friendly CitiPhone Banking Officer will handle your request, personally.

Introducing the new interactive voice response system from Citibank. A fast and efficient way of conducting your banking transactions. Safe, secure and confidential. You can conduct your transactions from the comfort of your home or office.

Just call our 24-Hour CitiPhone Service on 1758 2484(CITI).
From outside Bahrain, please call +9714 3114 240.